Help Center
Find answers to common questions and learn how to navigate Afafi safely, confidently, and in a halal manner.
- Create an account through the Afafi app or browser.
- Complete your profile and set your preferences.
- If you're a female user, you may invite your Wali anytime from Settings.
- Approve or decline chat access and photo visibility requests.
- Monitor conversations when necessary.
- Withdraw approvals anytime through the Wali dashboard.
- Open her profile or chat.
- Tap ‘Request Photo Access’.
- If she accepts, her photos will be visible for 48 hours.
- Both users must mutually like each other to form a match.
- For female users, Wali approval is required before the chat is opened.
- Chats remain visible to the Wali to ensure safe interaction.
- Female photos are blurred by default.
- Chats require Wali oversight for female users.
- All interactions are designed around modesty and Islamic guidelines.
- Both male and female users must complete a selfie verification.
- AI checks for liveness and tampering.
- Male selfies are reviewed by male admins; female selfies by female admins.
- You can use the app normally while under review.
- If the selfie is unclear or rejected, you'll be prompted to redo onboarding on your next login.
- Female users can enter their Wali’s email in the Settings page.
- The Wali receives an invitation link to sign up.
- Once registered, they gain access to the Wali dashboard.
- Post your questions or reflections, similar to a discussion forum.
- Other users or our partnered counselors can respond.
- Perfect for seeking advice with anonymity and safety.
- You can directly reach our partnered counselors for guidance.
- If deeper support is needed, they offer paid counseling services.
- Visit our Contact page to reach support.
- Our team is ready to help ensure your experience remains smooth and safe.