Privacy Policy

Last Updated: March 22, 2025

This Privacy Policy (“Policy”) outlines how F Enterprise (“Company,” “we,” “us,” or “our”) collects, uses, and safeguards your information in connection with your use of our web application, mobile application, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree with this Policy, you must not use the Service.

1. Age Requirement & Eligibility

1.1 Minimum Age. The Service is intended for individuals who are 18 years of age or older. By using the Service, you represent and warrant that you meet this age requirement.

1.2 Account Termination for Ineligible Users. If we discover that you are under 18 or otherwise ineligible, we may immediately terminate or suspend your account and delete any personal information collected from you.

2. Information We Collect

2.1 Personal Data. We may collect personal information that you provide to us, such as your name, email address, phone number, and other details necessary for verification and user profile creation. This may also include basic verification items (e.g., ID scans or similar documents) to confirm your identity.

2.2 Chats & Messaging. We have access to all chats within the Service for moderation and security purposes. Administrative users (admins) can review your messages if a report is raised or a violation is suspected.

2.3 Usage Data. We automatically collect information about how you access and interact with the Service, such as device information, IP address, browser type, operating system, and the pages you visit.

2.4 Third-Party Tools & Analytics. We may use third-party analytics and marketing tools (e.g., Google Analytics, social media pixels) that collect information to help us analyze traffic and improve user experience.

3. How We Use Your Information

3.1 Service Provision. We use your personal information to provide the Service, facilitate matches, maintain a safe environment, and offer customer support.

3.2 Verification. Basic verification items (e.g., ID documents) are used solely to confirm your identity or fulfill legal obligations. We do not sell or share these documents for any other purpose.

3.3 Marketing & Analytics. We may use third-party tools and marketing services to:

• Analyze user behavior on the Service for performance improvements.
• Send promotional or informational communications, where legally permissible.

3.4 No Selling of Personal Data. We do not sell or rent your personal information to third parties. We may share aggregate or anonymized data that does not identify you personally.

4. Data Retention & Deletion

4.1 Chat Deletion. The Service automatically deletes chats if they remain inactive for 45 days. Additionally, if a user terminates a chat, we may delete the chat records from active databases.

4.2 Account Closure. If your account is terminated or closed, we will retain personal information for as long as necessary to fulfill our legal obligations and protect our rights. After that period, we will securely dispose of your data.

5. Admin Oversight & Account Termination

5.1 Access to Chats. Admins have full access to review user chats if any reports are raised or suspicious activity is detected. We reserve the right to remove content, issue warnings, or terminate accounts at our sole discretion.

5.2 Violation Reports. If an account is reported multiple times or engages in activity that violates our Terms & Conditions or this Policy, admins may immediately suspend or delete the account to maintain a safe environment.

6. Third-Party Services

6.1 Marketing & Analytics Providers. We employ third-party marketing and analytics providers that may set cookies or use similar tracking technologies. These providers have their own privacy policies governing how they handle personal data.

6.2 Links to Other Sites. The Service may contain links to external sites not operated by us. We are not responsible for the content or practices of these external sites. We encourage you to review the privacy policies of any third-party website you visit.

7. Security Measures

We use commercially reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you access the Service from outside the country where our servers are located, your information may be transferred across national borders. By using the Service, you consent to the transfer of your information to the country where our servers reside and to the facilities and third parties with whom we share it.

9. Children's Privacy

We do not knowingly collect personal data from children under 18 years of age. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information and terminate the child’s account.

10. Your Rights & Choices

10.1 Account Settings. You can update or modify your personal information via the account settings page.

10.2 Opt-Out. You may opt out of certain marketing emails or push notifications by following the unsubscribe link or adjusting your device settings.

10.3 Data Access & Erasure. Subject to applicable laws, you may have the right to request a copy of the personal information we hold about you or request its deletion. Please note that we may retain certain data as necessary to comply with legal obligations or protect our rights.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Policy at any time. We will post the revised Policy on this page and update the “Last Updated” date. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.

12. Contact Us

If you have any questions about this Policy, or if you need to report any violations of this Policy, please contact us at:

support@afafi-marriage.com